With Dynamics 365, realizing the true power of the intelligent cloud platform is going to be possible very soon for customers. Along with Dynamics CRM Online(For Sales/Project Services), CRM Online/Adobe Marketing cloud (For Marketing) and Dynamics AX (For Operations), some of the other significant components of the Microsoft Dynamics 365 cloud are the surrounding apps, such as the Microsoft PowerApps, Microsoft Flow, Power BI, Office 365 and more.
Making use of all of these surrounding intelligent business apps in the cloud, for automating data or events in CRM Online (Sales) or in Dynamics AX (For operational data) can prove really beneficial and open up new possibilities.
Interacting with Dynamics AX is now supported in Microsoft Flow in the September release of Flow.
So let us say if I were to create a flow where I want to create/Update a customer automatically in Dynamics AX, when a Customer is created/updated in Dynamics CRM Online, Or “Create a contact record in Dynamics AX when a contact is created in Common Data Model” and more scenarios like this, I can create my Flow to do it automatically now !!
You can refer to my earlier post on Microsoft Flow for step by step guidelines on to create and setup the flow (Create Powerful event automation in Dynamics 365). For this post, I just wanted highlight the fact that Dynamics AX is now supported in Microsoft Flow for events automation.
For example, first step of my flow is ‘When an Employee record is created in Common Data Model”.
The Action is to Create a new employee record in Dynamics AX. You can see in the screenshot below that various actions for Dynamics AX are already available in Microsoft Flow.
AS the intention of this post was just to highlight that Dynamics AX is now supported in Microsoft Flow under the Dynamics 365 umbrella, I am not explaining the process end to end. You can explore it more and try your own scenarios to interact between different applications and create powerful event/task automations.